TRP Cycling/ Tektro EU offers a two-year warranty against manufacturing defects in materials and/or workmanship from the date of original retail purchase. Not covered under this warranty is damage resulting from improper installation, adjustment or maintenance, lack of maintenance, alterations, crashes, or use judged by TRP to be excessive or abusive.
All warranties must be processed through a Local Bike Shop or Tektro Dealer. Your local bike shop or dealer will notify and work with us directly, should a manufacturer defect be found.
TRP Cycling/ Tektro EU is not responsible for any labor charges incurred during the warranty process.
TRP Cycling/Tektro EU accepts returns within 30 days of the original purchase date. Item must be in original packaging with manuals, accessories, and original receipt.
RETURN PROCEDURE
If you reside in Europe, please contact Tektro EU via email at info@trpcycling.com or call us at +49 (0) 6324 96797-20 to get in touch with our European team!
If you reside outside the EU, please contact your local distributor by visiting our Global Partners page.
SHIPPING REFUNDS
Return shipping charges will be refunded if items are shipped in error by Tektro EU. Shipping will not be refunded on items ordered in error by the customer.
